Open Positions
Product Manager:
As a product manager, you will have massive impact: you will help define product strategy, translate big ideas into experiences that add efficiency and delight our clients and drive business growth.
What you’ll do
- Report directly to the CEO, who will give you accelerated coaching and mentoring.
- You will learn how to design and build category-leading business process, collaboration and project management products — i.e. make something people want.
- You will learn how to grow SMB enterprise software and create a quality brand — i.e. make people want what you make.
- You will learn how to build a product-first culture that attracts the best talent for years to come.
- Build your team as ClikNview scales.
- Liaise directly with ClikNview's Global Development Team to delegate updates and continued functionality support for the product.
- Delight and empower users with experiences that saves them time and resources while facilitating a more successful process.
- Technologies we use: Ruby on Rails, React JS.
Sound like you?
- Product Experience: You have built and launched a substantial app or product of your own — or — you have 2 years of professional product management experience.
- Technical Background: You have a computer science or technical degree — or — have 3 years of software engineering experience.
- Artistic Sensibility: You have great taste for visual and interaction design. You enjoy artistic pursuits, and have avenues for creative expression.
- Written Communication: You are concise, thorough, and have impeccable grammar. You care about language, and enjoy writing for its own sake.
- Entrepreneurial Ambition: You started or led an organization at school, university, or work. In the future, you have founder or leadership ambitions.
- Appreciation for Quality: You get very enthusiastic about certain products, and can articulate why they’re incredible. You are excited to build a premium brand.
- Domain Knowledge: You have strong opinions — well informed but loosely held — on collaboration and project and process management.
- Empathy: You deeply understand how end-users think. You can accurately predict how changes will make them feel. You enjoy creating delight with software.
- Coachability: You absorb data and feedback easily, adapting and improving quickly.
- Leadership: You will rapidly grow into a respected leader. You are excited to coach others to be brilliant at what they do.
- Location: Glendale, CA.
Open Positions
Client Success Specialist:
As a Client Success Spe cialist you will become an important member of the Client Support team, influence the company's continued success, and represent ClikNview to its customers.
What you’ll do
- Assist customers with all aspects of our software via phone, chat, email and screen-sharing sessions, with a primary focus on client satisfaction.
- Become a ClikNview product expert and help clients succeed by identifying creative solutions to unique workflow needs.
- Efficiently handle customer cases and track personal performance utilizing FreshDesk Support Software.
- Be a part of a tight-knit team, working together to provide best in class technical support and maintaining a collegiate, entrepreneurial environment.
- Troubleshoot and submit bugs to our development teams and act as the project manager for all identified bugs through the process (from bug ticket creation through resolution).
- Champion customer needs internally by providing feedback and escalating cases, ensuring that they receive the attention they deserve.
Sound like you?
- Experience: You have 0 to 2 years of experience in customer facing roles.
- Communication: You understand hard topics, both in writing and in person. You communicate clearly and with high precision.
- Attention to Detail: You exercise astonishing attention for detail in everything that you do.
- Delight: You go the extra mile for your clients, and constantly find new ways to delight them.
- Fast Learner: You quickly learn new concepts, and you easily pick up new skills.
- Inquisitive: You are curious about your clients, their business and want to understand their needs.
- Determination: You love tough challenges, and persist when problems become complex.
- Efficient: You move quickly yet effectively, and always find ways to achieve more.
- Location: Glendale, CA.
Open Positions
Consultative Sales Associate:
We’re looking for passionate Consultative Sales Associates to join our elite team in a dynamic role in which you will help expand our innovative product to a niche market that’s underserved by technology. This role is perfect for someone looking to grow their sales career within a fast-paced startup.
What you’ll do
- Build a strong sales pipeline by booking product demonstrations between ClikNview and prospects.
- Strategically craft honest relationships and genuine rapport with potential clients.
- Drive potential clients to discover unmet needs and how we can deliver extraordinary value to their business processes.
- Conduct high volume prospecting for qualified leads through outbound calls and emails.
- Meet and exceed monthly sales opportunity and meeting set goals.
- Log and maintain all activity in customer relationship management system.
Sound like you?
- Bachelor's degree preferred but not required.
- Inside sales experience in a B2B environment.
- Strong interpersonal skills and friendly professional demeanor on the phone.
- Tenacious work ethic with a desire to be a top performer.
- Ability to articulate product value proposition with a great level of detail and brevity.
- High level of intellect, passion, ambition, curiosity, adaptability, and grit.
